Frequently asked questions.
How long will it take to get my shower or windows installed?
Based on current distribution demands throughout the United States on construction materials it can now take up to 4 to 6 weeks for varies types of glass and hardware to arrive for installation depending on everything from specialty colors to designs to patterns and thickness that may require glass to be special ordered outside of standard sizing and styles. Additionally, some more popular hardware styles and colors can affect dates due to materials in high or low demand. We try to locate vendors in our area that can obtain materials quicker but currently it is become a challenge due to their supply chains also being disrupted. Most projects can still be completed within 10`14 business days of an approved order, but others may take longer.
Do you take Credit cards?
No, we no longer provide that option due to the high service fees that we had to pass back to our customers. We accept Cash and Checks.
Do I need to put money down as a down payment?
On most jobs over $1500.00 we ask for 50% up and the remaining 50% upon completion of the work on day of installation.
Do you do automotive or Marine glass installation?
No, we do not do auto or marine installations.
Can you install a shower that we bought online or from a hardware store?
We will contract out to a homeowner to install their own shower enclosure that they have purchased. We do caution the homeowner that the product they purchase may not be of the quality they were expecting in a final product. If we are contracted to install a homeowner provided shower the homeowner assumes all risk and must provide all materials for the job. We are contracting to only provide the professional installers to do your work that day. We cannot warranty your shower for materials and assume no liability for the product. The homeowner assumes all risk. If your kit is missing parts or does not fit into the opening because of wall or shower conditions or if glass or hardware are damaged or warped and the shower is not able to be installed, you would still be responsible for paying the labor rate of the installers for that day.
Note: Let us come out and measure for a completed shower enclosure for you. This way we assume all responsibility for the product materials and labor costs. We will also guarantee the installation and product for the full period of the warranty on our Jobs.
Do you do commercial store fronts and replacement doors for our business location?
Yes, we have commercial Glaziers and technicians with many years of technical expertise that can not only install new materials for you, but we can also service any older doors or opening that you may be having problems with. We can change out your closures or install new pivots within a few hours of coming out and quoting your job. We can also change out your old store front and give your business a new updated face for that fresh business look.
Do you do specialty rooms such as wine rooms and cigar rooms?
Yes, we work with several designers in our area, or we can work with your designer to create a beautiful and functional room that enhances the elegance of your home or business.
Can you install a steam shower in our home?
Yes, we do both residential and commercial Steam rooms, baths and showers. We can install both framed and frameless steam units into the opening of your choice. Floor to ceiling with or without a transom to allow for venting of moisture.
We would like a glass wall in our home or business, can you do this?
We do floor to ceiling wall units for room separators or to create a full glass room for office spaces in both residential and commercial buildings.
Can you do custom mirrors in my home?
Yes, we do custom mirror for home as well as businesses. We will also install custom mirrors into your frames if you would like the units framed.
We would like a mirror wall in our home gym, can you install a mirror wall?
Yes. We do both commercial and residential mirror walls. We will measure the wall locations and we can install full floor to ceiling mirrors for you as well as custom cut out the electrical and switch boxes and install mirror faced outlet covered on all openings. We can also help to custom design half walls that will allow you full benefit of the mirrors for dance studio or gym and reduce overall cost of the installing by not having to use full floor to ceiling sets.
Can you install glass for our kitchen cabinets?
We fabricate glass for the sized that you need so we can measure your cabinet doors or picture frames or antique items and install the new glass to meet your needs.
Can you do antique or colored glass for our home or office?
We can provide and install antique or colored glass onto almost any surface to enhance the background and character of any location in your home.
Can you do a mirror ceiling for us?
Yes. We can do both a standard mirror ceiling or specialty colors of mirror finish including antique, black and cobalt mirror glass.
Can you do glass shelves for our bar or cabinets?
Yes, we can provide either tempered, annulled glass (non-tempered) or laminated glass depending on what the shelf will be holding or the size of the shelf and its opening. We do this for both home and commercial shelf needs. We do a lot of Bar shelving, shower and bathroom shelves and dining room cabinet shelves in both restaurants and residences.
Can I order glass with a pattern or tinted color for my shower?
Yes, we offer several different variations of color for your glass needs. We can get smoke, grey, or bronze tinted glass as well as patterned glass in popular styles to include rain pattern and sandblasted for those that do not want a clear shower glass enclosure.
How do I clean the glass in my shower to keep it from getting spots or a haze?
First you should note that glass needs to dry so air is important. A squeegee will help with removing excess water from a wet shower panel or door after a shower. Also, you can use a cleaner such as comet or Ajax to clean the panels once every 3-4 months. An application of automotive RainX will also keep water spots from developing. Use a high quality clear glass cleaner do not use anything that has a BLUE liquid to clean your glass. That type of cleaner can get into the silicone seals
Do my seals on the shower come off for cleaning?
Yes, the seals used to create a barrier for the water at the open points of your door and panels can be removed for cleaning and then reinstalled. They simply snap off and, on the door, and panel.
If I am having more than 1 shower installed, do I get a discount?
If we are providing additional services on the day of installation to include mirrors or another shower or a window replacement in your home, we do provide a discounted rate for the service because it can be handled in the same trip on that day.
Do you give Military discounts?
Yes, we provide discounts for all US Service Members and their dependents. IF you are a veteran and have served Our Great Nation, we would like to thank you for your selfless sacrifice.
How long do I have to wait to use my shower once you have finished the installation?
It is best to wait for 24 hours from completion of installation so that the silicone bonding can set up between the glass and the tile as well as set up on any holes that were drilled to keep water from getting under you tile.
If you have a glass need or a question about what we can or can’t provide and it is not listed here, just ask. If it is made of glass or you would like to try to make it out of glass just let us know. Our experts are here to assist you and make your dreams a reality.